Zhift Platforms Ltd

Cookie Policy

This Cookie Policy describes how Zhift Platforms Ltd (“Zhift”, “we”, “us”) uses cookies, pixels, tags, and similar technologies on our websites, portals, and managed client platforms. It is aligned with the Nigeria Data Protection Regulation (NDPR), the EU General Data Protection Regulation (GDPR), and NITDA guidelines on consent management.

1. Overview

Cookies are small files stored on your device when you visit our sites or apps. They can store preferences, enable secure logins, or collect anonymised analytics. Some cookies are set by Zhift (“first-party”), while others are set by trusted partners (“third-party”).

2. Cookie Categories

CategoryPurposeExamples
Strictly NecessaryEnable core functionality such as authentication, secure areas, load balancing, and fraud prevention.Session ID tokens, CSRF protection cookies.
Performance & AnalyticsHelp us understand site usage, measure service health, and improve user experience using aggregated statistics.First-party analytics trackers, telemetry events.
FunctionalRemember user choices such as preferred language, accessibility settings, or saved inquiry drafts.Locale selector, recently viewed items.
Marketing & CommunicationsMeasure campaign performance, tailor communications, or support retargeting for users who have consented to receive marketing.Email engagement pixels, ad network tags.

3. Legal Basis & Consent

Under NDPR and GDPR, strictly necessary cookies are processed based on legitimate interest. All other cookie categories require consent before being placed on your device. We provide a consent banner for visitors in relevant jurisdictions and respect browser Do Not Track signals where technically feasible.

4. Managing Cookies

You can update your preferences at any time via the cookie banner or by emailing privacy@zhiftplatforms.com. Most browsers also allow you to block or delete cookies; consult the “Help” section of your browser for instructions. Disabling certain cookies may impact site functionality.

5. Third-Party Technologies

We may embed content or services from providers such as analytics, customer support chat, or video hosting. These partners act as data processors or joint controllers and are contractually required to comply with NDPR, GDPR, and NITDA directives. Their privacy notices are accessible via our vendor disclosure register.

6. Retention

Session cookies expire when you close your browser. Persistent cookies are retained for no longer than 13 months unless a shorter period is specified. Telemetry derived from cookies is aggregated and retained according to our data retention schedule.

7. Updates

We may update this policy to reflect regulatory changes or new tooling. Updates take effect upon publication, and the “last updated” date will be revised accordingly. Significant changes will be highlighted via our consent banner or email notifications.